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Call Rose Wholesale, No Answer, Why?

I tried to call them but it didn’t get through, why?, i dial their number but just voicemail, help, call it several times but in vain, what’s wrong with it?. all these are common customer complaints for contacting customer service when we shopping online, if the online store is in oversea, we will be more worry about we are scammed. Is Rose Wholesale legitimate and reliable? Many customers are curious about can’t contacting Rose Wholesale customer service, at the same time, many customers send reviews to us and hope to get info about how to contact Rose Wholesale customer service. In my one article i explained this problem->read more

Now, in this reviews post, i will talk about Rose Wholesale customer service phone number.

Do you know how to call Rose Wholesale?

Pls note that, Rose Wholesale changed its customer service phone number now. Its previous number is (1)917-621-0925, and now the number is (1)888-969-8881.

To let customers know more about its work time, Rose Wholesale added the detailed time description.

rose-wholesale-phone

FAQ

Why do Rose Wholesale change its customer service phone number?

Rose Wholesale changed the phone provider. The previous phone number can not meet the increasing number of customers’ needs, that’s why many customer complaint that they cannot get answers from Rose Wholesale phone. Now, the new phone number allowing more people call Rose Wholesale at the same time.

In addition to changing the number, what else changes had be done for Rose Wholesale phone number contact?

  1. Rose Wholesale recently set up a special telephone team, the selection of excellent staff, to answer customers’complaints or questions.
  2. There is also a voice message processing. If you get no answer from Rose Wholesale customer service just a voicemail, leave a message, Rose Wholesale promises its customer service staff will follow-up letter within 24 hours.

How to follow up?

At present, it’s only for customers who signed up on Rose Wholesale, if you signed up on Rose Wholesale, customer service staff will track you email address with you calling phone number, and then, send a email to you, not phone calling.

If im a new user and want to know some pre-sales issues about Rose Wholesale, what should i do?

for new users, Rose Wholesale has not background data, If you can not get through, Rose Wholesale cannot reply to you. You could contact Rose Wholesale customer service with live chat, im not a new users, and i leave a message to voicemail, but still didnt get a reply, why?

At present, customers phone number has not interacted with the OMS system data, all the identity of the email address confirmation are by Rose Wholesale customer service staff, so, So there may be some errors in the process. For after-sales issues, you could submit a ticket to Rose Wholesale support center, it’s always more useful than phone number contact. For pre-after sale, via live chat. Anyway, pls be patience to Rose Wholesale customer service.

33 comments

  1. Buenos días, me gustaría por favor me Orienten como puedo hacer compras ya que nunca he comprado x Internet.

    Saludos; desde Panamá

    1. hi, Yudelkis Mojica

      first of all, thank you for your comment on our blog, and you say you don’t know how to shop online.
      Can you read something in English? if you can, i will write a article “how to buy on rosewholesale” for you.

      Rosewholesale Reviews Blog

  2. there is three pair of earrings I still did not receive an order in November 11th please where’s my stuff

    1. Hi, Sylvie

      Your order number is: H161117140721****. We have received your ticket and send a email to your email box on 12/24/2016. But we did not get your reply, could you check your email box again and reply to us?
      We hope to help resolve your issue as soon as possible.

      Sincerely
      RoseWholesale Customer Service

  3. This article is really interesting, but why it is
    on 11th place in google’s search results. It deserves to be in top 5.

    1. Dear sir. ..
      I’m ordered from Saudi Arabia before 7 month ago. Until now I didn’t receive any think order number HB1604130136237003 and ticket number E17010402483

      1. Hi, Nanthan

        We are sorry for this inconvenience.
        For your order HB1604130136******, we are very sorry that we have not received your payment. if you have paid, Would you please provide the transaction ID or any payment information to us?
        We have send a email to you about details, pls check you email and reply to us. we hope we can offer solutions for your problem and solve it as soon as possible.
        I look forward to hearing from you soon.

        Best Regards

    1. Hi. Andrea
      Thank you for your consult. I am customer service from RoseWholesale.
      In order to place an order your need to create a Rosewholesale account. 
      No account yet? 
      Please click here to register: https://login.rosewholesale.com/m-users-a-sign.htm  
      Step 1  Select your item and “Add to Bag ” 
      Step 2  Choose the product and the quantity you want to purchase. 
      Step 3  Check your shipping address and select your shipping method.
      Tracking number and and insurance are optional for flat rate shipping.
      If you select flat rate shipping we recommend you purchase both options.
      Step 4  Choose your Payment method 
      For order above 300USD we accept payment by Wire transfer and Western union.
      Step 5  Place Your Order! 
      It will take you to the payment page.
      Step 6  Pay your order.
      If you have any problem, please feel free to email us at support@rosewholesale.com.
      Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer . 
      Please let me know if you have any other questions, we are always here to help.

  4. Oh my goodness! Amazing article dude! Thanks, However I am encountering troubles with your RSS.
    I don’t know why I can’t join it. Is there anybody getting similar RSS issues?
    Anyone that knows the answer will you kindly respond? Thanx!!

  5. I cannot make my card work called the bank the numbers match,called number not working good God all I want is to place my order walking a cat is easier

    1. “Hi. Toni,
      I am customer service from rosewholesale.com.
      We at Rosewholesale can be contacted 24/7 via our Support Center and Live Chat. We also have a phone line available that is open during our office hours.
      Our US phone number is: + (1)888-969-8881, and for all other customers you may call: + + (001)888-969-8881.
      Please note that Rosewholesale only operates these two phone lines, and any calls made to you from other numbers claiming to be Rosewholesale should be hung up immediately.
      We will never ask for customers bank details over the phone.
      For more detailed information, please contact us via our Support Center and we will get back to you within 24 hours.

      Many thanks”

    1. Hi. Christine,
      I am customer service from rosewholesale.com.
      Please let me explain for your order.
      Please kindly know that your all product cost is $81.68, but you choose the shipping method DHL, it costs you shipping fee 18.19 USD, besides, you choose to pay insurance 2.63 USD,  so your payment amount should be: 102.50 USD, please kindly check the details :Commodity price : 81.68 + Delivery costs: 18.19 + Insurance: 2.63.
      We have also sent you an email about your order, please check your email.
      Please rest assured, we always do our best to help our customers and we work very hard to satisfy our customer .

    1. “Dear Shirley ,

      We are sorry for this inconvenience.
      Please rest assured, we will do our best to resolve it your satisfaction.
      Could you offer your order number or registered email address to us?
      We have sent you an email about your issue, please check your email.
      I look forward to hearing from you soon.

      Best wishes for 2017“

  6. Rose my order came fine 56but the pee coat marked 3x cant even put on I normaly take a xl or 2x.David RTieger
    404291260172**** was on pkg Please help

    1. “Hi.David,
      Dear David,

      We are sorry for this inconvenience.

      Please rest assured, we will do our best to resolve it your satisfaction.
      1.For the size issue:
      We regret that you are having issues with the size of our items. Please check out our Return Policy
      Before purchasing our products we ask that all customers refer to our sizing charts located underneath the product description on every item page.
      We encourage customers to choose the correct size using this chart along with their exact measurements.
      2.For your order HH16122818035*****:
      Do you mean that this item 19890**** Double Breasted Lapel Collar Wool Blend Coat do not fit?
      Please kindly ignore this message if there are no issues with your order or your issue has already been resolved.
       
      I look forward to hearing from you soon.

  7. Your goal is to breed all the different dragons available to you and enter combat against other player’s dragons.

  8. I didn’t notice that Rosewholesale is in China, no wonder…I will contact them at their working time if I need. Thx!

    1. For your reference, it will be better to offer your order number correctly and your phone number.

  9. I attented your promotion campagn and did get my $50 that was promised if I share yourself product..

  10. Don’t ever buy from here not one thing fit me and took 13 days to get and wasted 80 dollars I want my money back and the quality of the clothes is horriable!

  11. I’ve been trying to get in touch with Rosewholesale since my order arrived. Every number listed has not been answered. I love my product and ONLY want to know how to exchange it for another size.

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